We try to keep it faff and fuss free: Log-in. Brief your AI agent and upload relevant training material. Share a link with your students/trainees. Review the recordings.
From social workers conducting safeguarding assessments to lawyers interviewing clients, from managers delivering performance feedback to counsellors building therapeutic rapport, professional success depends on communication skills that can't be learned from textbooks.
Traditional higher education excels at teaching theory and knowledge. What it struggles to provide is enough practice in the conversations graduates will actually have. Role-plays are valuable but limited by staff time, peer availability, and the awkwardness of performing in front of classmates.
This platform was developed by social work lecturers at Ulster University who faced the same challenge you do: how do you assess authentic professional competence when written assignments can be generated by AI? Their answer was to assess the one thing AI can't fake: a real-time professional conversation. The platform has been tested with over 140 students, with overwhelmingly positive feedback.
Figures from live use, and from an anonymous survey of the students who were assessed on it.
Now used by universities across the UK and Ireland, and by schools, not-for-profit organisations and emergency-service training teams.
Survey: anonymous, 69 responses (49% of the cohort), collected before students received their results.
“I enjoyed marking the conversations and I can't say I have enjoyed marking more than a couple of essays in recent years due to students' use of AI.”
AI in Education Awards 2026, presented at the 6th National Conference on Generative AI in Education, Belfast
Plagiarism detection tools are now in an arms race with AI. We can help you sidestep that whole debacle!
Professionals don't write essays in practice. They have difficult conversations. Natural voice interactions mirror real professional demands.
Students can practice anytime, with no scheduling and no waiting. Human role-players are expensive. AI allows unlimited practice.
Make mistakes without real-world consequences. Repeat scenarios until confident, then review transcripts and recordings.
Create custom AI conversation agents that simulate realistic professional scenarios. Students practice challenging conversations as many times as they need.
Get your first AI agent running in minutes
Set up a class for your course. Give it a name and description.
Define the scenario: who they are, what the context is, how they should respond.
Send your students a simple enrollment link. They log in and start practicing.
Access transcripts and recordings. Provide feedback on specific moments.
Create scenarios tailored to your curriculum
Initial assessments, safeguarding conversations, and crisis intervention.
Social WorkClient intake, witness statements, and expectation management.
LawDelivering feedback, setting goals, and difficult conversations.
ManagementCustomer interactions, objection handling, and closing techniques.
BusinessBuilding rapport, therapeutic techniques, and handling disclosures.
CounsellingDiscussing student progress, concerns, and support strategies.
EducationDrop us a line. We get back within 24 hours. We set you up with a trial workspace. If you like it we help you get set up.
Or email us directly:
info@hied.aiOur AI agents use advanced voice synthesis and natural language processing to create remarkably realistic conversations. They respond contextually and adapt to student responses in real-time.
Absolutely. You define the scenario context, personality traits, and conversation goals. You can also upload relevant training materials to inform the AI's responses.
Students receive a simple enrollment link. They log in with their email, see the scenario briefing, and start the conversation with one click. No complex setup required.
Yes. Every conversation is automatically transcribed and recorded. You can read the full transcript and listen to the audio recording for each practice session.
Pricing starts at £100 for smaller numbers of students using the platform for a semester. Institution-wide access packages begin at around £10,000 per annum.
All data is stored on EU-based servers, encrypted in transit and at rest, and our infrastructure providers (Google Cloud, Vercel) are SOC 2 Type 2 certified and ISO 27001 compliant. We're GDPR compliant and your data is never used to train AI models. View our security documentation.